FAQ
WHAT IS NIUK BEAUTY?
NIUK BEAUTY IS A FREEZER-ACTIVATED SKINCARE APPLICATOR DESIGNED TO DELIVER REAL COLD DIRECTLY TO THE SKIN WHILE HELPING APPLY YOUR FAVORITE SERUM IN ONE SIMPLE RITUAL.
ITS STAINLESS-STEEL COOLING BALL STORES COLD FROM YOUR FREEZER AND RELEASES IT DURING APPLICATION FOR A REFRESHING, SOOTHING SKINCARE EXPERIENCE.
HOW DOES NIUK WORK?
PLACE NIUK IN THE FREEZER BEFORE USE.
ONCE CHILLED, GLIDE IT ACROSS CLEAN SKIN TO COMBINE 3 ACTIONS IN ONE GESTURE:
❄️ COOLING CONTACT
💆 MASSAGE
💧 SERUM APPLICATION
THE RESULT IS A REFRESHING SKINCARE RITUAL DESIGNED TO LEAVE SKIN LOOKING MORE AWAKE, SMOOTHER, AND VISIBLY REFRESHED.
WHAT ARE THE BENEFITS OF NIUK?
NIUK IS DESIGNED TO HELP:
• REDUCE THE LOOK OF PUFFINESS
• REFRESH TIRED-LOOKING SKIN
• IMPROVE THE APPEARANCE OF SKIN SMOOTHNESS
• ENHANCE THE APPLICATION EXPERIENCE OF SERUMS
• DELIVER AN INSTANT COOLING SENSATION
• LEAVE SKIN LOOKING MORE RADIANT
RESULTS VARY BY USER AND ROUTINE.
IS NIUK A MEDICAL DEVICE?
NO.
NIUK IS A COSMETIC AND WELLNESS PRODUCT ONLY.
IT IS NOT A MEDICAL DEVICE AND IS NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE OR MEDICAL CONDITION.
NIUK IS DESIGNED EXCLUSIVELY FOR SKINCARE AND COSMETIC USE.
IS NIUK SAFE FOR ALL SKIN TYPES?
NIUK IS DESIGNED FOR MOST SKIN TYPES, INCLUDING SENSITIVE SKIN.
IF YOUR SKIN IS HIGHLY REACTIVE OR IF YOU RECENTLY HAD A COSMETIC PROCEDURE, CONSULT YOUR SKINCARE PROFESSIONAL BEFORE USE.
DO NOT USE ON IRRITATED, DAMAGED, OR BROKEN SKIN.
HOW DO I USE NIUK?
STEP 1
PLACE NIUK IN THE FREEZER FOR AT LEAST 4 HOURS.
STEP 2
ATTACH YOUR SERUM DROPPER.
STEP 3
GLIDE GENTLY ACROSS THE SKIN WHILE RELEASING SERUM.
STEP 4
CLEAN AND STORE FOR YOUR NEXT RITUAL.
HOW OFTEN SHOULD I USE NIUK?
NIUK CAN BE USED:
☀️ MORNING — TO REFRESH THE APPEARANCE OF TIRED SKIN
🌙 EVENING — AS PART OF YOUR SKINCARE RITUAL
✨ ANYTIME — WHENEVER YOU WANT AN INSTANT COOLING SENSATION
USE ACCORDING TO YOUR COMFORT AND ROUTINE.
CAN I USE NIUK WITH SERUMS?
YES.
NIUK IS DESIGNED TO WORK WITH SERUMS AND CAN BE INCORPORATED INTO YOUR EXISTING SKINCARE RITUAL.
FOR THE COMPLETE NIUK EXPERIENCE, PAIR IT WITH NIUK SERUMS.
CAN I USE NIUK WITHOUT SERUM OR WITH MY SERUM?
ABSOLUTELY.
NIUK CAN BE ENJOYED ON ITS OWN FOR A REFRESHING COLD MASSAGE EXPERIENCE.
HOW LONG DOES THE COLD LAST?
COOLING DURATION DEPENDS ON FREEZER TEMPERATURE, ROOM CONDITIONS, AND USAGE.
FOR BEST EXPERIENCE, RETURN NIUK TO THE FREEZER BETWEEN USES.
HOW DO I CLEAN NIUK?
CLEAN BEFORE AND AFTER USE.
USE A SOFT CLOTH WITH A COSMETIC-GRADE CLEANING SOLUTION OR ALCOHOL-BASED SURFACE CLEANSER AND ALLOW TO DRY COMPLETELY BEFORE STORING.
IS NIUK PORTABLE?
YES.
NIUK IS COMPACT AND EASY TO TAKE WITH YOU—AT HOME, WHILE TRAVELING, AFTER THE GYM, OR DURING YOUR DAILY ROUTINE.
WHAT MAKES NIUK DIFFERENT?
UNLIKE TRADITIONAL ROLLERS THAT WARM UP QUICKLY, NIUK IS DESIGNED TO STORE FREEZER COLD AND RELEASE IT DIRECTLY ONTO THE SKIN.
NO BATTERIES.
NO CHARGING.
NO CORDS.
JUST REAL COLD ACTIVATED BY YOUR FREEZER.
WHAT SERUMS CAN I USE?
NIUK CAN BE PAIRED WITH:
🟢 GREEN — HYDRATION & COMFORT
🔵 BLUE — NIGHT RENEWAL
🩷 PINK — GLOW & RADIANCE
CHOOSE ACCORDING TO YOUR SKINCARE GOALS.
DOES NIUK HAVE A WARRANTY?
YES.
NIUK INCLUDES A 2-YEAR LIMITED WARRANTY COVERING MANUFACTURING DEFECTS.
FOR SUPPORT, CONTACT CUSTOMER CARE.
We currently ship across the United States. Orders are processed within 1–3 business days and shipped from our fulfillment center. Delivery times may vary depending on location and launch demand.
Each NIUK order is carefully prepared to preserve product quality and ensure a premium unboxing experience.
FREE SHIPPING AVAILABLE ON SELECT ORDERS.
Learn more in our Shipping Policy.
shipping policy.
Estimated delivery: 3–7 business days within the USA after dispatch.
Once your order ships, you will receive a confirmation email with tracking information so you can follow your package in real time.
Pre-order items may have extended delivery timelines displayed at checkout.
If your order arrives damaged or if you experience an issue, contact us within 14 days of delivery.
Products must be returned unused and in original packaging when applicable.
Our team is here to help make your NIUK experience simple and stress-free.
See our Return Policy for full details. returns policy.
